We offer several certification programs - click on any of the below to learn more about that specific program.
Professional Etiquette Certification
This certification is designed for potential etiquette experts, trainers, or current trainers looking for Professional Etiquette Certification.
Group Session – Certification is conducted in a classroom environment over a four day period in Charleston, SC and scheduled throughout the year for groups of five or more.
One-to-One Live – Certification is conducted in a one-to-one environment over a four day period in Charleston, SC and scheduled at a mutually convenient time.
One-to-One Distance learning – Certification is conducted through a distance learning environment over a period of 30 days and scheduled at mutually convenient appointment times. This option eliminates travel expense of hotel, dining, airfare, etc. and time away from home and work.
This certification is designed for potential etiquette consultants, or current consultants looking for certification in the field of Children’s Etiquette.
Group Session – Certification is conducted in a classroom environment over a two day period in Charleston, SC and scheduled throughout the year for groups of five or more.
One-to-One Live – Certification is conducted in a one-to-one environment over a two day period in Charleston, SC and scheduled at a mutually convenient time. Session Location: Charleston School of Protocol Home Office, Charleston, SC
One-to-One Distance learning – Certification is conducted through a distance learning environment scheduled at mutually convenient appointment times. This option eliminates travel expense of hotel, dining, airfare, etc. and time away from home and work.
Tea Etiquette Certification Online
This online certification is designed to provide tea professionals around the world who are looking for the distinction of certification to put them ahead of the pack.
Online – Certification is conducted online through our learning management system.
Partnered with – Charleston School of Protocol and Tea House Times present Tea Etiquette Certification
Get Started – Please click the learn more button for full program details.
I'm still smiling. Achieving my goal of obtaining etiquette certification is a wonderful feeling. I've been teaching manners to children for nine years, yet I still lacked confidence, until now. Becoming a certified Children Etiquette instructor will open new doors; I can now soar and take my business to the next level. I am looking forward to summer camp where the etiquette knowledge that I've gained will greatly benefit the children in the Greater New Orleans Area and my staff.
Thank you, Cindy. You are a great instructor and I am proud to have been your student.
You can reach Gail at www.teatimeEtiquette.com
"I highly recommend The Charleston School of Protocol. I took the Children’s Etiquette Certification with Cindy Grosso and her program exceeded my expectations. She is a warm, kind, welcoming, knowledgeable, and professional teacher and mentor. I am very happy with all the things I have learned and cannot wait to start my next training with her and my etiquette business."
Dee Hutchinson, FL – Children’s Etiquette Certified
“I highly recommend The Charleston School of Protocol. Cindy Grosso demonstrates excellence and professionalism throughout her certification process. I completed the Children’s Etiquette Certification. Her training materials are intentional and impressive. I’m totally blown away with Cindy’s knowledge and experience. It is an absolute blessing to have her as my mentor. Thank you, Cindy!”
Yolande Daniel, GA – Professional Etiquette Certified
Working with and learning from Cynthia was a life and career changing experience. She is a very knowledgeable and giving person. As an Image Consultant I currently help clients enhance their appearance. Now with the skills and tools I learned at the Charleston School of Protocol I feel fully equipped to offer these new service options to my existing and potential clients. www.yolandedaniel.com
Julie Pond, UT – Professional Etiquette Certified
My training with Cynthia was fantastic! I learned so much and was able to take what I learned back to my university. Cynthia is warm, cordial and very sophisticated. I thought I knew a lot about etiquette, but she taught me more than I could have imagined. The week that I spent with her will always be a highlight for me. I would highly recommend her and her training!
Jeannette Glenn, SC – Professional Etiquette Certified
My search lead me to the Charleston School of Protocol and Etiquette. Upon our initial telephone conversation I realized that I had met the one with love, caring, passion and a wealth of knowledge that could help prepare me to 'do something about the decline in civility. I knew that I had found the teacher for me. Cynthia Grosso is an amazing, passionate, caring, loving, real life teacher who uses andragogy teaching methods, she is a mentor and lifelong coach. She has an awesome heart and love of people. Her knowledge of etiquette and business in the area is equal to or better than the best in the field of etiquette and protocol training.
Samantha Peterson – Grand Cayman, British West Indies – Professional Etiquette Certified
Definition of Confidence - The faith of belief that you are acting in a right, proper and effective manor. This was in one of the first sessions of my certification program and I think back to it often and consider it the foundation of my business.
I was good at my job in client relations but after completing the certification course I was excellent and went on to teach lessons to other employees and interns on proper business protocol and etiquette.
Working with Cindy was an absolute joy, even working long distance we hit it off immediately and I was in awe of her knowledge and keen perspective - her wonderful personality was just the icing on the cake!
Even years after completing the program Cindy was available when I needed guidance on opening up my consulting business here in Grand Cayman. It was like talking to an old friend. Even with a foreign market her advice was spot on.
I enjoy working with Cindy so much and would love to continue to studying under her so much that my dream job would be to move to Charleston and be her assistant so my journey with her would never end!
Annie Ahm Hartley, PA – Children’s Etiquette Certified
"Working with Ms. Grosso was an absolute delight. She is warm and welcoming. I felt her passion for etiquette equaled mine! Her program is turn key and has every tool and resource needed to start an etiquette business.
Every time we met, she shared her successful methods for teaching and true business strategies that work. It was truly a great experience."
Lancaster Modern Etiquette
Alyson Murphy, SC – Professional Etiquette Certified
I was a student of Cindy Grosso’s train the trainer Social Etiquette and Professional Protocol program in Spring 2012. The program was very thorough and Cindy’s expertise on the material was very influential in helping to start my own small manners and mindfulness business that I’ve had the privilege to grow over the past 7 years.
Book: The Manatee Who Finds Mindfulness -
Yvette Champagne, MS – Professional Etiquette Certified
I completed the One-to-One distance learning certification program through the Charleston School of Protocol and Etiquette. The material presented was detailed, informative and extremely useful in everyday life. Thank you Mrs. Grosso for creating this program. Your experience and the knowledge I gained is invaluable. I am very pleased I chose Charleston School of Protocol and Etiquette for my training.
Jane Brocato, AL – Children’s Etiquette Certified
I had been teaching manners for 8 years when I found Cindy Grosso’s site. I needed a total revamp for my summer Manners Camp. Cindy gave me the vital tools that I needed to continue successful ongoing and updated etiquette classes for ages 4 years to young professional adults. Thank you so much Cindy for the fantastic training, materials and continued mentoring. You’re the best!
Whitney Williamson, AZ – Children’s Etiquette Certified
Ms. Grosso's certification program and training is 5-stars. As a person and a teacher, she is warm and kind and patient. She is unbelievably knowledgeable in her field. Her attention to detail is impeccable and her training style keeps you interested and hanging on her every word. Not only did I return with an abundance of curriculum and resources to utilize, but I returned feeling prepared to teach the concepts in an engaging way. I cannot recommend and praise her enough. I found success in my business right away with the tools that she gave me. Thank you from the bottom of my heart, Ms. Grosso.
Nancy Eanes, TX – Professional Etiquette Certified
Success in business comes down to this…it is the small things that make the biggest difference. Cynthia Grosso understands this principal and builds the concept into each and every etiquette training session that she has authored or conducted. I am thrilled to have become certified under her program.
Coreea Allen, SC – Professional Etiquette Certified
Cindy is an absolutely incredible instructor and a wonderful person. She opened my eyes to etiquette and compassion on a deeper level. Receiving my certification through the Charleston School of Protocol has changed my life! www.McCoppinPREP.com
April Furr, NC – Professional Etiquette Certified
Ms. Cindy Grosso is not only my mentor but also my friend. She easily demonstrates how one can be successful in business but still extend kindness to everyone. I enjoyed my training time with her so much that I wish I could go spend another week in SC just to hang out. Thank you Charleston School of Protocol and Ms. Grosso.
Christelyn Karazin, CA – Professional Etiquette Certified
Cindy Grosso is the consummate professional, and an amazing example of class and elegance. She walks the walk and talks the talk! Under her tutelage, my journey to become an etiquette and protocol consultant almost instantly expanded my business development opportunities. Highly recommend!
Lisa Zook, TX – Professional Etiquette Certified
I highly recommend Cynthia Grosso! I completed the Professional Etiquette Certification through the Charleston School of Protocol, and the credibility and confidence it has given me to pursue my dream of creating Lisa Lou’s was life changing. If you have a desire to start your own business, or you just want to fine-tune your social skills, I strongly suggest giving Cynthia a call. You will not be disappointed! www.lisalou.co
Sir Dr. Adam Carmer, FL and NV – Professional Etiquette Certified
A life-changing, uplifting and empowering experience designed and taught by Ms. Grosso. In-depth, personal and as comprehensive a training as I have experienced. Some say they’re experts, and others like Ms. Grosso walk the walk. Every promise was kept or exceeded. A gracious host and an intensely caring teacher. Highest recommendations for anyone looking for real, serious, complete and personalized etiquette training.