https://charlestonschoolofprotocol.com/

Children’s Etiquette Certification

Mentor: Cindy Grosso, Charleston School of Protocol

Enroll Now & Reserve Your Spot!

This certification is designed for potential etiquette consultants or current consultants looking for certification.

– Group Session – Certification is conducted in a classroom environment over a two day period in Charleston, SC and scheduled throughout the year for groups of five or more.

– One-to-One Live – Certification is conducted in a one-to-one environment over a two day period at Charleston School of Protocol Home Office, Charleston, SC and scheduled at a mutually convenient time.

– One-to-One Distance learning – Certification is conducted through a distance learning environment scheduled at mutually convenient appointment times. This option eliminates travel expense of hotel, dining, airfare, etc. and time away from home and work.

Group session 2026 program dates:

February 23-26, 2026
April 13-16, 2026
June 16-19, 2026
August 10-13, 2026
October 12-15, 2026
December 7-10, 2026

Ask about our personal one-to-one Professional Etiquette Certification Program with Cindy Grosso. The only one-to-one professional etiquette certification offered by a national etiquette expert.

To receive more information about this program, please click here .

There is a large demand for etiquette experts as the demand for training in this field continues to grow. If etiquette is a passion of yours, come register for the most comprehensive training program offered: live training coupled with a one year follow-up program to help you start and continue on your way to success.The Charleston School of Protocol and Etiquette has worked with hundreds of companies to help their employees become leaders in their field.

The Children’s Etiquette Program consists of:
– Business Support Notebook
– The Proper Penguin Program
– Your Manners Matter National Civility Program
– Civil Savvy Society
– Teen Confidential
– One year of coaching/mentoring

The Charleston School of Protocol and Etiquette is recognized as a global award winning company. Its founder, Cynthia Grosso, is an award winning speaker, business columnist and etiquette expert who has been quoted many times in national and local publications and is the host of a national syndicated and internet radio show.

Ms. Grosso has been speaking in this arena for over 17 years. Before opening the protocol school, she owned a prominent international modeling and finishing school where she taught children and adults.

Due to the overwhelming number of inquiries for a certification program in 2009, Ms. Grosso put together the most comprehensive professional etiquette training program available and has added the Children’s Etiquette Certification Program.

This program is open to new etiquette consultants and/or current consultants who want to be certified.

Investment information:

Investment:
Two day training program $1,997.00 (USD) plus 12 month complimentary follow-up of ongoing learning/coaching.

The $1,997.00 (USD) program investment is payable upon enrollment or pre-payment program option. Travel and accommodations are not included.

Payment:
We accept Visa, MasterCard, American Express, cashier and personal checks.
No personal checks from international students.

Refund Policy – If accepted into this program, the participant understands that the tuition will secure a space in the Etiquette Certification Program. If the participants must postpone/cancel attendance, the participant may receive the tuition minus all processing fees and an additional $250.00 per participant. This is a non-refundable administrative fee. Postponements/cancellation must be in writing eight weeks prior to the program or participants are liable for the entire fee. International attendees will receive a credit for future participation.

Transfer Registration Policy – If a participant needs to transfer registration to a future program, their tuition will be applied with a $300.00 transfer fee.

Cancellation Policy – The Charleston School of Protocol and Etiquette reserves the right to cancel the certification program if circumstances beyond their control forces this to happen. If this occurs, a full refund will be given to all paid participants within 30 days of scheduled start date.

License Renewal Fee:
$500.00 renewable every five years to include eight hours of continuing education.

The Proper Penguin Program- ages 2-5
Based on a children’s storybook to include a manners program
hardback storybook, song, activities book, website, six lessons and much more.

  • The Proper Penguin – The Story of B Polite: 24 page children’s book.
  • PowerPoint of the storybook to display on whiteboard
  •  Access to the B Polite online coloring book with unlimited printouts
    (8.5 x 11 inch)
  •  An online instructional video from our award winning illustrator for your child that will teach them how to draw B Polite
  • The B Polite song – A downloadable theme song and lyrics for children to learn and sing
  • The B polite plush – An eight inch stuffed animal that will help children to be reminded to use good manners
  • Six lessons to include:
    – Magic words: Please and thank you
    – Hello and Goodbye
    – Compliments
    – Sharing
    – Setting the Table
    – Deference

The-Proper-Penguin-Manners-Coloring-Book

Your Manner Matter National Civility Program

South Carolina’s leading protocol and etiquette school and global award winner, The Charleston School of Protocol and Etiquette, Inc., has developed a unique 18 week manners program curriculum that will teach elementary school age children. The curriculum provides interactive lessons and tools needed to facilitate teaching. Manners are such an important part of how a child learns to develop self-respect, character, relationships and leadership abilities. This curriculum will also help children become more self-confident, courteous, and give them the opportunity to master these important life skills. Manners are not just polite actions, they are a reflection of our attitudes. Therefore, when you teach a child manners, you are teaching an attitude, not an action. As a well known saying states, “The manners of today will be the morals of tomorrow.”

An 18 interactive lesson program with topics of:

– Lesson One – What are manners?
– Lesson Two – Why are manners important?
– Lesson Three – How many manners do you know?
– Lesson Four – Hello and goodbye
– Lesson Five – The magic word
– Lesson Six – Giving and receiving compliments
– Lesson Seven – Using proper titles
– Lesson Eight – Proper introductions
– Lesson Nine – The proper handshake
– Lesson Ten – Being humble
– Lesson Eleven – Sportsmanship
– Lesson Twelve – Deference
– Lesson Thirteen – Thank you
– Lesson Fourteen – Telephone and cell phone manners
– Lesson Fifteen – Setting the table
– Lesson Sixteen – How to dine
– Lesson Seventeen – Kind word…kind world
– Lesson Eighteen – Listening

This is part of the Children’s Etiquette Certification Program.

Civil Savvy teaches children to have respect for themselves first. It teaches mindfulness through understanding the value of these actions.

Civil Savvy Society is a flexible program designed to be taught in a way that will work for your group. It is delivered to you in eight sessions, however, you can expand by spreading out the lessons and/or adding a graduation lunch session.  It is taught in eight to ten weeks on Saturday mornings for two hour sessions. On four to five of those sessions, I bring in a ballroom dance instructor.  The program can also be taught as a summer camp program. Both methods of delivery are discussed. All notebooks, handouts, marketing materials and a business support notebook are included with this program.  And of course do not forget, you have access to Ms. Grosso to mentor you for a year with this program!

Topics Include: 

Beliefs and Values ~ Confidence ~ Handshaking ~ Hello and Goodbye ~ Napkin Etiquette ~ Setting the Table ~ How to Dine ~ Restaurant Manners ~ Sportsmanship ~ Modesty ~ Mindfulness ~ Proper Introductions ~ Names and Titles ~ Respect for Authority ~ Respect for the Flag ~ Poise and Posture ~ The Art of Thank You

Please contact us for more details.

Teen Confidential teaches teens to have respect for themselves first. It teaches mindfulness through understanding the value of these actions.

Teen Confidential is a flexible program designed to be taught in a way that will work for your group. It is delivered to you in six to eight sessions, however, you can expand by spreading out the lessons and/or adding a graduation lunch session.  It is taught it in eight weeks on Saturday mornings for two hour sessions. On four to five of those sessions I bring in a ballroom dance instructor.  The program can also be taught as a summer camp program. Both methods of delivery are discussed. All notebooks, handouts, marketing materials and a business support notebook are included with this program.  And of course do not forget, you have access to Ms. Grosso to mentor you for a year with this program!

Topics include:

Leadership – Self-confidence – Attitude – Respecting yourself – The art of listening – Dining – Dating – Dress – Skin care – Interview etiquette – How you speak – Smart phone etiquette – The art of thank you – Proper introductions – Party etiquette – Dancing for the prom and more.

Please contact us for more details.

TOPICS INCLUDE:
– Hello and goodbye
– Please and thank you
– Sharing
– Table setting
– Table manners
– Deference
– Flag etiquette
– Listening
– Proper introductions
– Titles and honorifics
– Compliments
– Handshaking
– Telephone manners
– Smartphone manners
– Sportmanship
– Being humble
– Invitation etiquette
– Thank-you notes
– Continental dining style
– American dining style
– Interview etiquette
– And more

You will also receive:

  • Comprehensive training materials, powerpoints, handouts and support materials
  • Comprehensive business support notebook
  • Ongoing support at no additional charge
  • Reprint rights for all copyrighted materials
  • Discounts on all products that you can instantly have for sale

Hosted in Charleston, South Carolina, the recipient of the “Most Mannerly City in America Life time Achievement Award,” Charleston is considered the heart  of the south and America’s sweetheart city for grace and gentility. Manners are part of our heritage and history.

This program includes various features and benefits:

– This program is taught by Cynthia Grosso who has been conducting programs for children and corporate for over 20 years.

Be taught by a proven leader in the industry.

– Two days of live program to include etiquette and the business of doing business.

 Live hands-on learning and interaction.

– One-to-one coaching via coaching calls, accessible anytime during the first year.

Get help with specific questions with undivided attention to maximize your success.

– Access to state of the art programs that you can offer to your clients.

Be confident with the materials that represent you well and help your students without the development expense.

– Be associated with the prestigious Charleston School of Protocol and Etiquette.

Join the elite group with the Children’s Etiquette Certification designation.

Upon completion of this program, you will receive the Children’s Etiquette Certification certificate.

This certification is good for five years.

License Renewal Fee:
$500.00 renewable every five years, to include eight hours of continuing education.

  • Feel free to touch base. We usually respond within 24 business hours. If you contact us over the weekend, please give us one full business day to respond.

Learn from a professional in the etiquette industry!

Enroll Now & Reserve Your Spot!

The one to one distance learning method is taught via zoom calls with the mentee.

All hard copy materials are sent to the mentee before the program begins. Then one to two hour calls are scheduled with a shared screen to see all powerpoints and materials. It is the same program materials that are shared during the live programs just done digitally. The program conducted in this format takes approximately two weeks to complete.

It can save costs in travel, travel time, hotel, meals and ground transportation compared to the live program.

The quality of the program however, is exactly the same.

Enrolling Now

Cost: $1,997.00 The Charleston School of Protocol and Etiquette is pleased to provide the most flexible and comprehensive program available in the industry. Group, One to One or Distance Learning...We invite you to become part of the Children's Etiquette Certified distinction. In order to enroll in this program, you must complete the program application located on the black tab. Once received, Cindy will contact you to schedule a telephone interview.
CLICK THE APPLICATION TAB!
 

Quotes from Mentees

Joanne M., Florida – Tea Etiquette Certification

"It is with heartfelt gratitude that I thank you for creating a program that brings credibility and excellence to a vocation I am passionate about. Your commitment to excellence style and grace, coupled with your obvious commitment to the extraordinary details covered in all the topics in the program are truly a treasure." Enchanted Tea Girl Joanne "Taken with permission from a thank you note."

Gail Jackson, LA – Children’s Etiquette Certified

I'm still smiling. Achieving my goal of obtaining etiquette certification is a wonderful feeling. I've been teaching manners to children for nine years, yet I still lacked confidence, until now. Becoming a certified Children Etiquette instructor will open new doors; I can now soar and take my business to the next level. I am looking forward to summer camp where the etiquette knowledge that I've gained will greatly benefit the children in the Greater New Orleans Area and my staff. Thank you, Cindy. You are a great instructor and I am proud to have been your student. You can reach Gail at www.teatimeEtiquette.com

Georgianna Sugranes-Ortiz, TX – Children’s Etiquette Certified

"I highly recommend The Charleston School of Protocol. I took the Children’s Etiquette Certification with Cindy Grosso and her program exceeded my expectations. She is a warm, kind, welcoming, knowledgeable, and professional teacher and mentor. I am very happy with all the things I have learned and cannot wait to start my next training with her and my etiquette business."

Dee Hutchinson, FL – Children’s Etiquette Certified

“I highly recommend The Charleston School of Protocol. Cindy Grosso demonstrates excellence and professionalism throughout her certification process. I completed the Children’s Etiquette Certification. Her training materials are intentional and impressive. I’m totally blown away with Cindy’s knowledge and experience. It is an absolute blessing to have her as my mentor. Thank you, Cindy!”

Yolande Daniel, GA – Professional Etiquette Certified

Working with and learning from Cynthia was a life and career changing experience. She is a very knowledgeable and giving person. As an Image Consultant I currently help clients enhance their appearance. Now with the skills and tools I learned at the Charleston School of Protocol I feel fully equipped to offer these new service options to my existing and potential clients. www.yolandedaniel.com

Julie Pond, UT – Professional Etiquette Certified

My training with Cynthia was fantastic! I learned so much and was able to take what I learned back to my university. Cynthia is warm, cordial and very sophisticated. I thought I knew a lot about etiquette, but she taught me more than I could have imagined. The week that I spent with her will always be a highlight for me. I would highly recommend her and her training!

Jeannette Glenn, SC – Professional Etiquette Certified

My search lead me to the Charleston School of Protocol and Etiquette. Upon our initial telephone conversation I realized that I had met the one with love, caring, passion and a wealth of knowledge that could help prepare me to 'do something about the decline in civility. I knew that I had found the teacher for me. Cynthia Grosso is an amazing, passionate, caring, loving, real life teacher who uses andragogy teaching methods, she is a mentor and lifelong coach. She has an awesome heart and love of people. Her knowledge of etiquette and business in the area is equal to or better than the best in the field of etiquette and protocol training.

Samantha Peterson – Grand Cayman, British West Indies – Professional Etiquette Certified

Definition of Confidence - The faith of belief that you are acting in a right, proper and effective manor. This was in one of the first sessions of my certification program and I think back to it often and consider it the foundation of my business. I was good at my job in client relations but after completing the certification course I was excellent and went on to teach lessons to other employees and interns on proper business protocol and etiquette. Working with Cindy was an absolute joy, even working long distance we hit it off immediately and I was in awe of her knowledge and keen perspective - her wonderful personality was just the icing on the cake! Even years after completing the program Cindy was available when I needed guidance on opening up my consulting business here in Grand Cayman. It was like talking to an old friend. Even with a foreign market her advice was spot on. I enjoy working with Cindy so much and would love to continue to studying under her so much that my dream job would be to move to Charleston and be her assistant so my journey with her would never end!

Annie Ahm Hartley, PA – Children’s Etiquette Certified

"Working with Ms. Grosso was an absolute delight. She is warm and welcoming. I felt her passion for etiquette equaled mine! Her program is turn key and has every tool and resource needed to start an etiquette business. Every time we met, she shared her successful methods for teaching and true business strategies that work. It was truly a great experience." Lancaster Modern Etiquette

Alyson Murphy, SC – Professional Etiquette Certified

I was a student of Cindy Grosso’s train the trainer Social Etiquette and Professional Protocol program in Spring 2012. The program was very thorough and Cindy’s expertise on the material was very influential in helping to start my own small manners and mindfulness business that I’ve had the privilege to grow over the past 7 years. Book: The Manatee Who Finds Mindfulness - http://murphysmanners.com/

Yvette Champagne, MS – Professional Etiquette Certified

I completed the One-to-One distance learning certification program through the Charleston School of Protocol and Etiquette. The material presented was detailed, informative and extremely useful in everyday life. Thank you Mrs. Grosso for creating this program. Your experience and the knowledge I gained is invaluable. I am very pleased I chose Charleston School of Protocol and Etiquette for my training.

Jane Brocato, AL – Children’s Etiquette Certified

I had been teaching manners for 8 years when I found Cindy Grosso’s site. I needed a total revamp for my summer Manners Camp. Cindy gave me the vital tools that I needed to continue successful ongoing and updated etiquette classes for ages 4 years to young professional adults. Thank you so much Cindy for the fantastic training, materials and continued mentoring. You’re the best! www.properly-polished.com

Whitney Williamson, AZ – Children’s Etiquette Certified

Ms. Grosso's certification program and training is 5-stars. As a person and a teacher, she is warm and kind and patient. She is unbelievably knowledgeable in her field. Her attention to detail is impeccable and her training style keeps you interested and hanging on her every word. Not only did I return with an abundance of curriculum and resources to utilize, but I returned feeling prepared to teach the concepts in an engaging way. I cannot recommend and praise her enough. I found success in my business right away with the tools that she gave me. Thank you from the bottom of my heart, Ms. Grosso.

Home

Nancy Eanes, TX – Professional Etiquette Certified

Success in business comes down to this…it is the small things that make the biggest difference. Cynthia Grosso understands this principal and builds the concept into each and every etiquette training session that she has authored or conducted. I am thrilled to have become certified under her program.

Coreea Allen, SC – Professional Etiquette Certified

Cindy is an absolutely incredible instructor and a wonderful person. She opened my eyes to etiquette and compassion on a deeper level. Receiving my certification through the Charleston School of Protocol has changed my life! www.McCoppinPREP.com

April Furr, NC – Professional Etiquette Certified

Ms. Cindy Grosso is not only my mentor but also my friend. She easily demonstrates how one can be successful in business but still extend kindness to everyone. I enjoyed my training time with her so much that I wish I could go spend another week in SC just to hang out. Thank you Charleston School of Protocol and Ms. Grosso. www.ncprotocol.com

Christelyn Karazin, CA – Professional Etiquette Certified

Cindy Grosso is the consummate professional, and an amazing example of class and elegance. She walks the walk and talks the talk! Under her tutelage, my journey to become an etiquette and protocol consultant almost instantly expanded my business development opportunities. Highly recommend!

Lisa Zook, TX – Professional Etiquette Certified

I highly recommend Cynthia Grosso! I completed the Professional Etiquette Certification through the Charleston School of Protocol, and the credibility and confidence it has given me to pursue my dream of creating Lisa Lou’s was life changing. If you have a desire to start your own business, or you just want to fine-tune your social skills, I strongly suggest giving Cynthia a call. You will not be disappointed! www.lisalou.co

Sir Dr. Adam Carmer, FL and NV – Professional Etiquette Certified

A life-changing, uplifting and empowering experience designed and taught by Ms. Grosso. In-depth, personal and as comprehensive a training as I have experienced. Some say they’re experts, and others like Ms. Grosso walk the walk. Every promise was kept or exceeded. A gracious host and an intensely caring teacher. Highest recommendations for anyone looking for real, serious, complete and personalized etiquette training.

Sign up for our FREE Personal Presence Tips – A weekly Communique delivered to your inbox.

Reviews from our clients

Click here to read all our customer reviews on our website

Connect with us