Professional Etiquette Certification

Mentor: Cindy Grosso, Charleston School of Protocol

Click Program Application Tab Below to Enroll

This certification is designed for potential etiquette experts or current trainers looking for certification.

The program delivery options include:

– Group Session – Certification is conducted in a classroom environment over a four day period in Charleston, SC and scheduled throughout the year for groups of five or more.

– One-to-One Live – Certification is conducted in a one-to-one environment over a four day period in Charleston, SC and scheduled at a mutually convenient time.

– One-to-One Distance Learning – Certification is conducted through a distance learning environment over a period of 30 days and scheduled at mutually convenient appointment times. This option eliminates travel expense of hotel, dining, airfare, etc. and time away from home and work.

For more information on the One-to-One Distance learning program, please email to schedule a telephone appointment.

Remaining Group Session 2023 Program Dates:

January 9-12, 2023

March 6-9, 2023

May 8-11, 2023

July 10-13, 2023

September 11-14, 2023
November 13-16, 2023

Group Session Location: Charleston School of Protocol Home Office, Charleston, SC

Ask about our personal one-to-one Certification Program with Cindy Grosso, the only one-to-one professional etiquette certification offered by a national etiquette expert.
Now offered in-person or via distance learning.

To receive inside information about our journey and things you should know about the Etiquette Certification process, Click here .

There is a large demand for etiquette experts as the demand for training in this field continues to grow. If etiquette is a passion of yours, come register for the most comprehensive training program offered: group live, one to one live or online learning with zoom coupled with a one year coaching/mentoring program to help you start and continue on your way to success.

The Charleston School of Protocol has worked with hundreds of companies to help their employees become leaders in their field.

The Charleston School of Protocol and Etiquette is recognized as a global award winning company. Its founder, Cynthia Grosso, is an award winning speaker, business columnist and etiquette expert who has been quoted many times in national and local publications and is the host of a national syndicated and internet radio show.

Ms. Grosso has been speaking in this arena for over 17 years.

Due to the overwhelming number of inquiries for a certification program, Ms. Grosso has decided to put together the most comprehensive training program available.

This program is open to corporate trainers, new etiquette consultants and/or current consultants who want to be certified.

Enrollment:
This program is open to only 10 participants per live session. There will be a selection process, via telephone interview, as there may be more than 10 applicants per session. The selection will be at the sole discretion of the Charleston School of Protocol and Etiquette, Inc.. Any potential applicant that did not make the program the first time will have the option to apply at the next scheduled program date.

If you are interested in becoming certified, please fill out the downloadable interview application and fax to: (843) 207-1024 or mail to:

The Charleston School of Protocol and Etiquette, Inc.
P.O. Box 41113
Charleston, SC 29423

The certification program will be presented by Cindy Grosso herself and will highlight corporate etiquette programs that will address:

– Professional presentation
– Meeting and greeting

– Meeting etiquette
– Business card protocol
– Business card etiquette
– Networking protocol
– Host etiquette
– Attendee etiquette
– Proper introductions
– Correspondence etiquette
– Invitation etiquette
– Gift giving
– Continental dining style
– American dining style
– Menu etiquette
– Executive style – golf, theater, sporting events, travel
– Wine etiquette
– Flag protocol
– Toasting
– Tipping
– Seating protocol
– Thank you etiquette

– Strength through diversity

You will be able to teach the most requested and popular programs to include:

Personal Branding
Personal Savvy for Professional Success
Professional Table Manners
Communication Etiquette
Networking Success
Professional Style
International Business
Meeting Etiquette
Correspondence Etiquette

You will be able to put this modules together to create polished professional Programs.

You will also receive:

Comprehensive training materials, powerpoints, handouts, workbooks and support materials
Comprehensive business support notebook
Ongoing support at no additional charge.
Reprint rights for all copyrighted materials.
Discounts on all products that you can instantly have for sale.

Hosted in Charleston, South Carolina, the recipient of the “Most Mannerly City” in America Lifetime Achievement Award, Charleston is considered the heart of the south and America’s sweetheart city for grace and gentility. Manners are part of our heritage and history.

This program includes various features and benefits:

– This program is taught by Cynthia Grosso, who has been conducting programs in the corporate world for over 17 years.
Be taught by a proven leader in the industry.

– Four day of live program to include etiquette and the business of doing business.
Live hands-on learning and interaction.

– One-to-one coaching via coaching calls, accessible anytime during the first year.
Get help with specific questions with undivided attention to maximize your success.

– Access to global award winning training tools that you can offer to your clients.
Be confident with the materials that represent you well and help your clients, without the development expense.

– Be associated with the prestigious Charleston School of Protocol and Etiquette.
Join the elite group with the Professional Etiquette Certified designation.

– Program hosted in Charleston, South Carolina.
Visit the Most Mannerly City in America.

Upon completion of this program, you will receive the Professional Etiquette Certification designation.

The license is good for Five years.

License Renewal Fee:
The Professional Etiquette Certification must be renewed every five years with an investment of $1,200.00, to continue use of all materials, receive any updates and receive continued support.

Investment information:

Investment:
Your investment for the four day training program $4,997.00, includes 12 month complimentary follow-up of ongoing learning/coaching.

The $4,997.00 program investment is payable upon enrollment or pre-payment program option. Travel and accommodations are not included.

Payment:
We accept Visa, MasterCard, American Express, cashier and personal checks.
No personal checks from international students will be accepted.

Refund Policy – If accepted into this program, the participant understands that the tuition will secure a space in the Etiquette Certification Program. If the participants must postpone/cancel attendance, the participant may receive the tuition, minus all processing fees and an additional $250.00 per participant. This is a non-refundable administrative fee. Postponements/cancellation must be in writing eight weeks prior to the program or participants are liable for the entire fee. International attendees will receive a credit for future participation.

Transfer Registration Policy – If a participant needs to transfer registration to a future program, their tuition will be applied with a $300.00 transfer fee.

Cancellation Policy – The Charleston School of Protocol and Etiquette reserves the right to cancel the certification program if circumstances beyond their control forces this to happen. If this occurs, a full refund will be given to all paid participants, within 30 days of scheduled start date.

License Renewal Fee:
$1,000.00 renewable every five years.

Etiquette Certification Travel Details

Location:
Charleston School of Protocol Home office

For lodging information within close proximity, please click here.

Air transportation available via:
Charleston International Airport
5500 International Boulevard
Charleston, SC 29418
http://www.chs-airport.com/

Car Service Options:
Uber

Rental Car Options (located at the Charleston International Airport):
Enterprise Rental Car: Toll Free 800-654-3131 or 843-767-1109
Budget Rental Car: Toll Free 800-527-0700 or 843-767-7051
National Rental Car: Toll Free 800-227-7368 or 843-767-3078

Wardrobe Planning:
Dress is business casual. There will be a dining tutorial in the five-star dining room and proper dress is required.
Please check the weather channel for details on the weather in the Charleston, SC area.

Honorific and Name*
First Last
Position/Title*
Age*
Gender*
Company Name*
Mailing Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Fax
Email*
(used for confirmation of registration)
Why are you applying for this program?*
(check all that apply)
- Train the trainer purposes
- Currently own an etiquette business
- Starting a new etiquette business
- Personal use/Just want to learn something new
- Other
Other Reason:
Please share with us the reasons why you would like to be certified by Charleston School of Protocol and Etiquette, Inc.*
Your business is/will be located in what city and state or country*
Certification
Refund Policy - If accepted into this program, the participant understands that the tuition will secure a space in the Etiquette Certification Program. If the participants must postpone/cancel attendance, the participant may receive the tuition, minus $250.00. This is a non-refundable administrative fee. Postponements/cancellation must be in writing 10 weeks prior to the program or participants are liable for the entire fee. No international refunds will be provided. Any refund will be issued in the form of credit

Transfer Registration Policy - If a participant needs to transfer registration to a future program, their tuition will be applied with a $300.00 transfer fee.

Cancellation Policy - The Charleston School of Protocol and Etiquette reserves the right to cancel the certification program if circumstances beyond their control forces this to happen. If this occurs, a full refund will be given to all paid participants, within 30 days of scheduled start date. Postponements/cancellation must be in writing 30 days prior to the program or attendees are liable for the entire fee. International attendees will receive a credit for future participation.

By signing below, I certify that information contained in this application is true and complete. I understand that false information may be grounds for not being accepted into the program. I authorize the verification of any or all information listed above.
SIGNATURE*
Please type your full name in the box below, which serves as your signature for this form.
Phone
This field is for validation purposes and should be left unchanged.

Learn from a professional in the etiquette industry!

Click the Program Application Tab Above to Enroll!

The one to one distance learning method is taught via zoom calls with the mentee.

All hard copy materials are sent to the mentee before the program begins. Then 1 – to 2 hour calls are scheduled with a shared screen to see all power points and materials. It is the same program materials that is shared during the live programs, just done digitally. The program conducted in this format takes approximately 30 days to complete.

It can save costs in travel, travel time, hotel, meals and ground transportation.

The quality of the program however, is exactly the same.

Enrolling Now

Cost: $4,997.00 There is a large demand for etiquette experts, as the demand for training in this field continues to grow. If etiquette is a passion of yours, come register for the most comprehensive training program offered; group live, one to one live or online learning with zoom, coupled with a one year coaching/mentoring program to help you start and continue on your way to success. In order to enroll in this program, you must complete the program application, located on the black tab. Once received, Cindy will contact you to schedule a telephone interview.CLICK THE PROGRAM APPLICATION TAB!

Here is what our mentees say about us

Gail Jackson, LA – Children’s Etiquette Certified

I'm still smiling. Achieving my goal of obtaining etiquette certification is a wonderful feeling. I've been teaching manners to children for nine years, yet I still lacked confidence, until now. Becoming a certified Children Etiquette instructor will open new doors; I can now soar and take my business to the next level. I am looking forward to summer camp where the etiquette knowledge that I've gained will greatly benefit the children in the Greater New Orleans Area and my staff. Thank you, Cindy. You are a great instructor and I am proud to have been your student. You can reach Gail at www.teatimeEtiquette.com

Georgianna Sugranes-Ortiz, TX – Children’s Etiquette Certified

"I highly recommend The Charleston School of Protocol. I took the Children’s Etiquette Certification with Cindy Grosso and her program exceeded my expectations. She is a warm, kind, welcoming, knowledgeable, and professional teacher and mentor. I am very happy with all the things I have learned and cannot wait to start my next training with her and my etiquette business."

Dee Hutchinson, FL – Children’s Etiquette Certified

“I highly recommend The Charleston School of Protocol. Cindy Grosso demonstrates excellence and professionalism throughout her certification process. I completed the Children’s Etiquette Certification. Her training materials are intentional and impressive. I’m totally blown away with Cindy’s knowledge and experience. It is an absolute blessing to have her as my mentor. Thank you, Cindy!”

Yolande Daniel, GA – Professional Etiquette Certified

Working with and learning from Cynthia was a life and career changing experience. She is a very knowledgeable and giving person. As an Image Consultant I currently help clients enhance their appearance. Now with the skills and tools I learned at the Charleston School of Protocol I feel fully equipped to offer these new service options to my existing and potential clients. www.yolandedaniel.com

Julie Pond, UT – Professional Etiquette Certified

My training with Cynthia was fantastic! I learned so much and was able to take what I learned back to my university. Cynthia is warm, cordial and very sophisticated. I thought I knew a lot about etiquette, but she taught me more than I could have imagined. The week that I spent with her will always be a highlight for me. I would highly recommend her and her training!

Jeannette Glenn, SC – Professional Etiquette Certified

My search lead me to the Charleston School of Protocol and Etiquette. Upon our initial telephone conversation I realized that I had met the one with love, caring, passion and a wealth of knowledge that could help prepare me to 'do something about the decline in civility. I knew that I had found the teacher for me. Cynthia Grosso is an amazing, passionate, caring, loving, real life teacher who uses andragogy teaching methods, she is a mentor and lifelong coach. She has an awesome heart and love of people. Her knowledge of etiquette and business in the area is equal to or better than the best in the field of etiquette and protocol training.

Samantha Peterson – Grand Cayman, British West Indies – Professional Etiquette Certified

Definition of Confidence - The faith of belief that you are acting in a right, proper and effective manor. This was in one of the first sessions of my certification program and I think back to it often and consider it the foundation of my business. I was good at my job in client relations but after completing the certification course I was excellent and went on to teach lessons to other employees and interns on proper business protocol and etiquette. Working with Cindy was an absolute joy, even working long distance we hit it off immediately and I was in awe of her knowledge and keen perspective - her wonderful personality was just the icing on the cake! Even years after completing the program Cindy was available when I needed guidance on opening up my consulting business here in Grand Cayman. It was like talking to an old friend. Even with a foreign market her advice was spot on. I enjoy working with Cindy so much and would love to continue to studying under her so much that my dream job would be to move to Charleston and be her assistant so my journey with her would never end!

Annie Ahm Hartley, PA – Children’s Etiquette Certified

"Working with Ms. Grosso was an absolute delight. She is warm and welcoming. I felt her passion for etiquette equaled mine! Her program is turn key and has every tool and resource needed to start an etiquette business. Every time we met, she shared her successful methods for teaching and true business strategies that work. It was truly a great experience." Lancaster Modern Etiquette

Alyson Murphy, SC – Professional Etiquette Certified

I was a student of Cindy Grosso’s train the trainer Social Etiquette and Professional Protocol program in Spring 2012. The program was very thorough and Cindy’s expertise on the material was very influential in helping to start my own small manners and mindfulness business that I’ve had the privilege to grow over the past 7 years. Book: The Manatee Who Finds Mindfulness - http://murphysmanners.com/

Yvette Champagne, MS – Professional Etiquette Certified

I completed the One-to-One distance learning certification program through the Charleston School of Protocol and Etiquette. The material presented was detailed, informative and extremely useful in everyday life. Thank you Mrs. Grosso for creating this program. Your experience and the knowledge I gained is invaluable. I am very pleased I chose Charleston School of Protocol and Etiquette for my training.

Jane Brocato, AL – Children’s Etiquette Certified

I had been teaching manners for 8 years when I found Cindy Grosso’s site. I needed a total revamp for my summer Manners Camp. Cindy gave me the vital tools that I needed to continue successful ongoing and updated etiquette classes for ages 4 years to young professional adults. Thank you so much Cindy for the fantastic training, materials and continued mentoring. You’re the best! www.properly-polished.com

Whitney Williamson, AZ – Children’s Etiquette Certified

Ms. Grosso's certification program and training is 5-stars. As a person and a teacher, she is warm and kind and patient. She is unbelievably knowledgeable in her field. Her attention to detail is impeccable and her training style keeps you interested and hanging on her every word. Not only did I return with an abundance of curriculum and resources to utilize, but I returned feeling prepared to teach the concepts in an engaging way. I cannot recommend and praise her enough. I found success in my business right away with the tools that she gave me. Thank you from the bottom of my heart, Ms. Grosso.

Home

Nancy Eanes, TX – Professional Etiquette Certified

Success in business comes down to this…it is the small things that make the biggest difference. Cynthia Grosso understands this principal and builds the concept into each and every etiquette training session that she has authored or conducted. I am thrilled to have become certified under her program.

Coreea Allen, SC – Professional Etiquette Certified

Cindy is an absolutely incredible instructor and a wonderful person. She opened my eyes to etiquette and compassion on a deeper level. Receiving my certification through the Charleston School of Protocol has changed my life! www.McCoppinPREP.com

April Furr, NC – Professional Etiquette Certified

Ms. Cindy Grosso is not only my mentor but also my friend. She easily demonstrates how one can be successful in business but still extend kindness to everyone. I enjoyed my training time with her so much that I wish I could go spend another week in SC just to hang out. Thank you Charleston School of Protocol and Ms. Grosso. www.ncprotocol.com

Christelyn Karazin, CA – Professional Etiquette Certified

Cindy Grosso is the consummate professional, and an amazing example of class and elegance. She walks the walk and talks the talk! Under her tutelage, my journey to become an etiquette and protocol consultant almost instantly expanded my business development opportunities. Highly recommend!

Lisa Zook, TX – Professional Etiquette Certified

I highly recommend Cynthia Grosso! I completed the Professional Etiquette Certification through the Charleston School of Protocol, and the credibility and confidence it has given me to pursue my dream of creating Lisa Lou’s was life changing. If you have a desire to start your own business, or you just want to fine-tune your social skills, I strongly suggest giving Cynthia a call. You will not be disappointed! www.lisalou.co

Sir Dr. Adam Carmer, FL and NV – Professional Etiquette Certified

A life-changing, uplifting and empowering experience designed and taught by Ms. Grosso. In-depth, personal and as comprehensive a training as I have experienced. Some say they’re experts, and others like Ms. Grosso walk the walk. Every promise was kept or exceeded. A gracious host and an intensely caring teacher. Highest recommendations for anyone looking for real, serious, complete and personalized etiquette training.

View All

Sign up for our FREE Personal Presence Tips – A weekly Communique delivered to your inbox.

Reviews from our clients

Click here to read all our customer reviews on our website