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Date(s) - 12/09/2024 - 12/12/2024
8:15 am - 5:30 pm

Charleston School of Protocol Home Office

The Charleston School of Protocol and Etiquette, Inc. is pleased to announce the most flexible and  comprehensive Children’s Etiquette Certification program available in the industry.

This certification is designed for potential etiquette consultants, or current consultants looking for certification.

The program delivery options include:

– Group Session – Certification is conducted in a classroom environment over a two day period in Charleston, SC and scheduled throughout the year for groups of five or more.

– One-to-One Live– Certification is conducted in a one-to-one environment over a two day period in Charleston, SC and scheduled at a mutually convenient time.

Session Location: Charleston School of Protocol Home Office, Charleston, SC

– One-to-One Distance learning – Certification is conducted through a distance learning environment scheduled at mutually convenient appointment times. This option eliminates travel expense of hotel, dining, airfare, etc. and time away from home and work.


Group session 2024 program dates:

February 6-9, 2024
April 9-12, 2024
June 11-14, 2024
August 13-16, 2024
October 15-17, 2024
December 9-12, 2024

Ask about our personal one-to-one Professional Etiquette Certification Program with Cindy Grosso. The only one-to-one professional etiquette certification offered by a national etiquette expert. To receive more information about that program please click here Professional Etiquette Certification.

There is a large demand for etiquette experts, as the demand for training in this field continues to grow. If etiquette is a passion of yours, come register for the most comprehensive training program offered; live training coupled with a one year follow-up program to help you start and continue on your way to success.The Charleston School of Protocol has worked with hundreds of companies to help their employees become leaders in their field.

The Charleston School of Protocol and Etiquette is recognized as a global award winning company. Its founder, Cynthia Grosso, is an award winning speaker, business columnist and etiquette expert who has been quoted many times in national and local publications and is the host of a national syndicated and internet radio show.

Ms. Grosso has been speaking in this arena for over 17 years. Before opening the Protocol school she owned a prominent international modeling and finishing school where she taught children and adults.

Due to the overwhelming number of inquiries for a certification program, in 2009 Ms. Grosso put together the most comprehensive Professional Etiquette training program available and now has added the Children’s Etiquette Certification Program.

This program is open to new etiquette consultants and/or current consultants who want to be certified.

The certification program will be presented by Cindy Grosso herself and will highlight children’s etiquette programs that will address programs for ages 3 through high school:

The proper penguin

The Proper Penguin Program- ages 2-5
Based on a children’s story book to include a manners program
hardback story book, song, activities book, website, 6 lessons and much more.


Your Manners Matter
Your Manners Matter
National Civility Program – ages 6-9
An 18 lesson interactive program
Civil Savvy Society
Civil Savvy Society – ages 9-13
Flexible 6 to 8 lesson program and/or summer camp
Teen Confidentiall

Teen Confidential – ages 13-17
Flexible 6 to 8 lesson program and/or summer camp

Topics include:

– Hello and goodbye
– Please and thank you
– Sharing
– Table setting
– Table manners
– Deference
– Flag etiquette
– Listening
– Proper introductions
– Titles and honorifics
– Compliments
– Handshaking
– Telephone manners
– Smartphone manners
– Sportmanship
– Being humble
– Invitation etiquette
– Thank-you notes
– Continental dining style
– American dining style
– Interview etiquette
– And more.


You will also receive:

  • Comprehensive training materials, PowerPoints, handouts, and support materials.
  • Comprehensive business support notebook
  • Ongoing support at no additional charge.
  • Reprint rights for all copyrighted materials.
  • Discounts on all products that you can instantly have for sale.
Hosted in Charleston, South Carolina, the recipient of the “Most Mannerly City” in America Life-time Achievement Award, Charleston is considered the heart of the heart of the south and America’s sweetheart city for grace and gentility.
Manners are part of our heritage and history.

Travel Details

Location:  Charleston School of Protocol Home office

Lodging info within close proximity.

Air transportation available via:

Charleston International Airport
5500 International Boulevard
Charleston, SC 29418

Car Service Options:
Charleston Black Cab Company, 843-216-2627 Various taxi options also available curbside at the airport.

Rental Car Options (located at the Charleston International Airport):
Enterprise Rental Car: Toll Free 800-654-3131 or 843-767-1109
Budget Rental Car: Toll Free 800-527-0700 or 843-767-7051
National Rental Car: Toll Free 800-227-7368 or 843-767-3078

Wardrobe Planning:
Dress is business casual. There will be a dining tutorial in the five-star dining room and proper dress is required.
Please check the weather channel for details on the weather in the Charleston, SC area.

Program Schedule

Day 1
• 8:15am – Coffee Service
• 8:30am – Welcome
• 9:00am – 12:00pm – The Business of Etiquette
• 12:00pm – 1:15pm – Lunch
• 1:15pm – 5:30pm – Etiquette Sessions

Day 2
• 8:15am – Coffee Service
• 8:30am – 11:30am – Etiquette Sessions
• 11:30am -1:30pm – Lunch Tutorial
• 2:00pm – 5:00pm – Etiquette Sessions

Program Application - Apply Now

This program includes various features and benefits:

– This program is taught by Cindy Grosso herself, who has been conducting programs for children and corporate for over 17 years. Be taught by a proven leader in the industry.
– Two days of live program to include etiquette and the business of doing business. Live hands-on learning and interaction.

– One-on-one coaching via coaching calls, accessible anytime during the first year. Get help with specific questions with undivided attention to maximize your success.

– Access to state of the art programs that you can offer to your clients. Be confident with the materials that represent you well and help your students, without the development expense.

– Be associated with the Charleston School of Protocol and Etiquette. Join the elite group with this designation.

– Program hosted in Charleston, South Carolina. Visit the Most Mannerly City in America.

Investment information:

Refund Policy – If accepted into this program, the participant understands that the tuition will secure a space in the Etiquette Certification Program. If the participants must postpone/cancel attendance, the participant may receive the tuition, minus all processing fees and an additional $250.00 per participant. This is a non-refundable administrative fee. Postponements/cancellation must be in writing 8 weeks prior to the program or participants are liable for the entire fee. International attendees will receive a credit for future participation.

Transfer Registration Policy – If a participant needs to transfer registration to a future program, their tuition will be applied with a $300.00 transfer fee.

Cancellation Policy – The Charleston School of Protocol and Etiquette reserves the right to cancel the certification program if circumstances beyond their control forces this to happen. If this occurs, a full refund will be given to all paid participants, within 30 days of scheduled start date. Postponements/cancellation must be in writing 30 days prior to the program or attendees are liable for the entire fee. International attendees will receive a credit for future participation.


Two day training program $1,997.00, plus 12 month follow-up of ongoing learning/coaching at no charge.
The $1,997.00 program investment is payable upon enrollment, or pre-payment program option. Travel and accommodations not included.

We accept Visa, MasterCard, American Express, cashier and personal checks.
No personal checks from international students.

License Renewal Fee:
$500.00 renewable every 5 years, to include 8 hours of continuing education.

There will be a selection process, via telephone interview. The selection will be at the sole discretion of the Charleston School of Protocol and Etiquette, Inc.. 
If you are interested in becoming certified, please fill out the downloadable interview application and fax to: (843) 207-1024 or mail to:

The Charleston School of Protocol and Etiquette, Inc.
P.O. Box 41113
Charleston, SC 29423

We look forward to helping you build your business.