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Date(s) - 11/12/2024 - 11/15/2024
9:00 am - 5:30 pm

Charleston School of Protocol Home Office

The Charleston School of Protocol and Etiquette, Inc. is pleased to announce the most flexible and comprehensive Professional Etiquette Certification program available in the industry.

This certification is designed for potential etiquette experts, trainers, or current trainers looking for certification.

The program delivery options include:

– Group Session – Certification is conducted in a classroom environment over a four day period in Charleston, SC and scheduled throughout the year for groups of five or more.

– One-to-One Live – Certification is conducted in a one-to-one environment over a four day period in Charleston, SC and scheduled at a mutually convenient time.

– One-to-One Distance learning – Certification is conducted through a distance learning environment over a period of 30 days and scheduled at mutually convenient appointment times. This option eliminates travel expense of hotel, dining, airfare, etc. and time away from home and work.

Group Session Program Dates:

Jan 16-19, 2024
March 12-15, 2024
May 14-17, 2024
July 16-19, 2024
September 17-20, 2024
November 12-15, 2024

Ask about our personal one-to-one Certification Program with Cindy Grosso.  The only one-to-one professional etiquette certification offered by a national etiquette expert.
Now offered in-person or distance learning.

To receive inside information and special program offers, register below.

There is a large demand for etiquette experts, as the demand for training in this field continues to grow. If etiquette is a passion of yours, come register for the most comprehensive training program offered; live training coupled with a one year follow-up program to help you start and continue on your way to success.The Charleston School of Protocol has worked with hundreds of companies to help their employees become leaders in their field.

The Charleston School of Protocol and Etiquette is recognized as a global award winning company. Its founder, Cynthia Grosso, is an award winning speaker, business columnist and etiquette expert who has been quoted many times in national and local publications and is the host of a national syndicated and internet radio show.

Ms. Grosso has been speaking in this arena for over 20 years.

Due to the overwhelming number of inquiries for a certification program, Ms. Grosso has decided to put together the most comprehensive training program available.

This program is open to corporate trainers, new etiquette consultants and/or current consultants who want to be certified.

The certification program will be presented by Cindy Grosso herself and will highlight corporate etiquette programs that will address:

– Professional presentation
– Meeting and greeting
– Meeting etiquette
– Business card protocol
– Business card etiquette
– Networking protocol
– Host etiquette
– Attendee etiquette
– Proper introductions
– Correspondence etiquette
– Invitation etiquette
– Gift giving
– Continental dining style
– American dining style
– Menu etiquette
– Executive style – golf, theater, sporting events, travel
– Wine etiquette
– Understanding wines
– Flag protocol
– Toasting
– Tipping
– Seating protocol
– Thank you etiquette

You will be able to teach the most requested and popular programs to include:

  • Personal Branding
  • Personal Savvy for Professional Success
  • Professional Table Manners
  • Communication Etiquette
  • Networking Success
  • Professional Style
  • International Business
  • Meeting Etiquette
  • Correspondence Etiquette

You will be able to put this modules together to create Polished Professional Programs.

You will also receive:

  • Comprehensive training materials, PowerPoints, handouts, workbooks and support materials.
  • Ongoing support at no additional charge.
  • Reprint rights for all copyrighted materials.
  • Discounts on all products that you can instantly have for sale.

Hosted in Charleston, South Carolina, the recipient of the “Most Mannerly City” in America Life-time Achievement Award, Charleston is considered the heart of the heart of the south and America’s sweetheart city for grace and gentility. Manners are part of our heritage and history.

Travel Details

Location:  Charleston School of Protocol Home office

Lodging info within close proximity.

Air transportation available via:

Charleston International Airport
5500 International Boulevard
Charleston, SC 29418

Car Service Options:
Charleston Black Cab Company, 843-216-2627 Various taxi options also available curbside at the airport.

Rental Car Options (located at the Charleston International Airport):
Enterprise Rental Car: Toll Free 800-654-3131 or 843-767-1109
Budget Rental Car: Toll Free 800-527-0700 or 843-767-7051
National Rental Car: Toll Free 800-227-7368 or 843-767-3078

Wardrobe Planning:
Dress is business casual. There will be a dining tutorial in the five-star dining room and proper dress is required.
Please check the weather channel for details on the weather in the Charleston, SC area.

Program Schedule

Day 1
• 8:15am – Coffee Service
• 8:30am – Welcome
• 9:00am – 12:00pm– Attitude of Etiquette
• 12:00pm – 1:15pm – Lunch
• 1:15pm – 5:30pm – Etiquette Sessions

Day 2
• 8:15 – Coffee Service
• 8:30am – 11:30am – Dining Etiquette
• 11:30am -1:30pm – Lunch Tutorial
• 2:00pm – 5:00pm – Etiquette/Speaker Presentations

Day 3
• 8:15am – Coffee Service
• 8:30 am – 12:00pm – Etiquette Presentation
• 12:00pm – 1:15pm – Lunch
• 1:15pm – 4:00pm – Etiquette Presentation
• 4:00pm – 5:30pm – Afternoon Tea – Tea Etiquette

Day 4
• 8:15am – Coffee Service
• 8:30am – 12:00pm – Etiquette Presentation
•12:00pm – 1:15pm – Lunch
• 1:30pm – 3:15pm – Speaker Presentations
• 3:30pm – 4:30pm – Wrap-up

Program Application - Apply Now

This program includes various features and benefits:

– This program is taught by Cindy Grosso herself, who has been conducting programs in the  corporate world for over 17 years.
Be taught by a proven leader in the industry.

– 4 day of live program to include etiquette and the business of doing business. 
Live hands-on learning and interaction.

– One-on-one coaching via coaching calls, accessible anytime during the first year.
Get help with specific questions with undivided attention to maximize your success.

– Access to global award winning training tools that you can offer to your clients.
Be confident with the materials that represent you well and help your clients, without the development expense.

– Be associated with the Charleston School of Protocol and Etiquette
Join the elite group with this designation.

– Program hosted in Charleston, South Carolina.
Visit the Most Mannerly City in America.

Investment information:

Refund Policy – If accepted into this program, the participant understands that the tuition will secure a space in the Etiquette Certification Program. If the participants must postpone/cancel attendance, the participant may receive the tuition, minus all processing fees and an additional $250.00 per participant. This is a non-refundable administrative fee. Postponements/cancellation must be in writing 8 weeks prior to the program or participants are liable for the entire fee. International attendees will receive a credit for future participation.

Transfer Registration Policy – If a participant needs to transfer registration to a future program, their tuition will be applied with a $300.00 transfer fee.

Cancellation Policy – The Charleston School of Protocol and Etiquette reserves the right to cancel the certification program if circumstances beyond their control forces this to happen. If this occurs, a full refund will be given to all paid participants, within 30 days of scheduled start date. Postponements/cancellation must be in writing 30 days prior to the program or attendees are liable for the entire fee. International attendees will receive a credit for future participation.


4 day training program $4,997.00, plus 12 month follow-up of ongoing learning/coaching at no charge. The $4,997.00 program investment is payable upon enrollment, or pre-payment program option. Travel and accommodations not included.

We accept Visa, MasterCard, American Express, cashier and personal checks.
No personal checks from international students.

License Renewal Fee:
$500.00 renewable every 5 years, to include 8 hours of continuing education.

This program is open to only 10 participants per live session. There will be a selection process, via telephone interview, as there may be more than 10 applicants per session. The selection will be at the sole discretion of the Charleston School of Protocol and Etiquette, Inc.. Any potential applicant that did not make the program the first time will have the option to apply at the next scheduled program date.

If you are interested in becoming certified, please fill out the interview application above.

The Charleston School of Protocol and Etiquette, Inc.
P.O. Box 41113
Charleston, SC 29423

We look forward to helping you build your business.