”A life-changing, uplifting and empowering experience designed and taught by Ms. Grosso. In-depth, personal and as comprehensive a training as I have experienced. Some say they’re experts, and others like Ms. Grosso walk the walk. Every promise was kept or exceeded. A gracious host and an intensely caring teacher. Highest recommendations for anyone looking for real, serious, complete and personalized etiquette training.

Sir Dr. Adam CarmerFL and NV - Professional Etiquette Certified

”I highly recommend Cynthia Grosso! I completed the Professional Etiquette Certification through the Charleston School of Protocol, and the credibility and confidence it has given me to pursue my dream of creating Lisa Lou’s was life changing. If you have a desire to start your own business, or you just want to fine-tune your social skills, I strongly suggest giving Cynthia a call. You will not be disappointed!

Lisa ZookTX - Professional Etiquette Certified

”Cindy Grosso is the consummate professional, and an amazing example of class and elegance. She walks the walk and talks the talk! Under her tutelage, my journey to become an etiquette and protocol consultant almost instantly expanded my business development opportunities. Highly recommend!

Christelyn KarazinCA – Professional Etiquette Certified

”Cindy is an absolutely incredible instructor and a wonderful person. She opened my eyes to etiquette and compassion on a deeper level. Receiving my certification through the Charleston School of Protocol has changed my life!

Coreea AllenSC - Professional Etiquette Certified

”Ms. Cindy Grosso is not only my mentor but also my friend. She easily demonstrates how one can be successful in business but still extend kindness to everyone. I enjoyed my training time with her so much that I wish I could go spend another week in SC just to hang out. Thank you Charleston School of Protocol and Ms. Grosso.

April FurrNC - Professional Etiquette Certified

”Success in business comes down to this…it is the small things that make the biggest difference. Cynthia Grosso understands this principal and builds the concept into each and every etiquette training session that she has authored or conducted. I am thrilled to have become certified under her program.

Nancy EanesTX - Professional Etiquette Certified

”I had been teaching manners for 8 years when I found Cindy Grosso’s site. I needed a total revamp for my summer Manners Camp. Cindy gave me the vital tools that I needed to continue successful ongoing and updated etiquette classes for ages 4 years to young professional adults. Thank you so much Cindy for the fantastic training, materials and continued mentoring. You’re the best!

Jane BrocatoAL - Professional Etiquette Certified

”Ms. Grosso's certification program and training is 5-stars. As a person and a teacher, she is warm and kind and patient. She is unbelievably knowledgeable in her field. Her attention to detail is impeccable and her training style keeps you interested and hanging on her every word. Not only did I return with an abundance of curriculum and resources to utilize, but I returned feeling prepared to teach the concepts in an engaging way. I cannot recommend and praise her enough. I found success in my business right away with the tools that she gave me. Thank you from the bottom of my heart, Ms. Grosso.

Whitney WilliamsonAZ - Children's Etiquette Certified

”I truly "Appreciate" you and your organization for supporting Allen University. Cindy, you not only interacted and engaged with our students but you provided useful material and shared your expertise and insight. The students expressed rave reviews in the workshop evaluations. You are a measure of success, As Maya Angelou says: "Success is liking yourself, liking what you do and liking how you do it!" Please know that I look forward to continuing to build our relationship with Charleston School of Protocol and Etiquette to better assist our students. Thanks so much for all you do!

B. MitchellAllen University – Career Planning and Placement Associate

”Your etiquette presentation in our Applied Leadership class was a great way to tie together many of the concepts we covered. The students felt there was real value in what you offered, and encouraged me to include you in future classes.

Charles SkipperThe Citadel Professor

”Ms. Cynthia Grosso has spoken to my Fitness students for the past 6 years. Each time I have Ms. Grosso speak, my students share their enjoyment and enlightenment from the information that is presented. Typically I have Ms. Grosso speak at the beginning of the program, concerning professionalism and a second visit to speak on interview techniques. Some of the comments that I have received include: “Wow, what a dynamic speaker.” “Ms. Grosso is a motivating and inspiring speaker, will she be speaking to us again?” I have personally known Cindy for almost 25 years. She is dedicated to her family, friends and her professional code of ethics. I would highly recommend Cindy if you are looking to bring your team, or business to a higher level of excellence!

Suzie PresleyTrident Technical College

”When I think of doing things the right way and treating others with respect, I think of Cindy Grosso. She teaches the Golden Rule, that is, treating others the way you want to be treated. Cindy is the epitome of professionalism, and it has been my privilege to collaborate with her on many projects in my capacity as the Executive Director of the Krause Center for Leadership and Ethics at The Citadel, where we focus on developing principled leaders. She teaches you how to act with grace under pressure, and she makes it fun.

Colonel Tom ClarkThe Citadel

”I thoroughly enjoyed your business etiquette class this semester. Thank you again for your help as I am sure I will use what your taught us for the rest of my career.

Allston LumpkinCollege of Charleston Student

”I am a mentor for the Florida Leadership Academy this year. Today was the fourth time I have heard your presentations and I just wanted to send my appreciation for what you do. You have been one of the highlights of the program each semester. Thank you!

John ParadyUniversity of Florida Student

”Cindy Grosso came to our medical center and spoke to our staff a couple of years ago. Her sessions on professional etiquette were positive and uplifting. She reminded each of us that we should take pride in what we do...that we are all important... that we have a responsibility to be a positive part in the day of each and every person that is put in our path. Cindy has since spoken at two of our state meetings and received outstanding evaluations from all attendees with many requests that we invite her back. She reminds us that professional etiquette and great customer service have been and will always be essential in the workplace, especially in healthcare. She makes you want to be the best that you can be.

Janet SheheenKershaw Health

”Cynthia spoke to our group at the South Carolina Academy of General Dentistry Winter Meeting. Wow...what an hour! I wished we could have listened for 24 hours. Just about everyone in attendance asked when she will be speaking in the future. It helped all of us to be better people.

William J. BigginsDMD President, South Carolina Academy of General Dentistry

”We have implemented all of your suggestions. We have received rave reviews on everything, including my staffs new coordinated, maroon with black trim uniforms.

Dr. HarmanVirginia

”Cindy Grosso was the only speaker/trainer that spoke to my Florida Leadership Academy (University of Florida, Heavener School of Business) students every year in the 13 years I led the program. In fact, she spoke twice per year. She is the consummate professional and partner in helping college students transition to professional life. To be clear, she adds value to everyone she encounters!

Horace TuckerUniversity of Florida

”ASM Global has engaged Cindy for the past 10 years to deliver customer centric etiquette and polish training to their sales and event managers from all 50 states.
Cindy has the ability to enchant and entrance her audience. Cindy consistently is very well received and often scores a perfect 10 by the attendees.
She has a good soft skill and human capital focused message. Working with Cindy is a pleasure to work with, she is dependable and a professional.

Paula MillerSales Training Facilitator ASM Global

”Cindy made a huge difference in Premier's appearance/presentation. She helped me personally in that she opened my eyes to how speech and presentation affect people's experiences at Premier. Cindy also impacted my staff making them aware of their clothing choices, answering the phone with a smile and communicating to patients in a way that would be most receptive to them. I thank God for Cindy's giftings and passion for etiquette.

Jill BoormanPT - Premier Physical Therapy