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The Polished Professional Online Program

Mentor: Cindy Grosso, Charleston School of Protocol

According to a study conducted by Harvard, Stanford and Carnegie Learning Institute, your success in business is attributed: to:

  • 15%  your technical skills
  • 85% your social skills, interpersonal skills or what I term “polish.”

If polish is so important, then how much time have you invested in learning this valuable tool?

The Polished Professional Online Program is a four module learning series that will teach you the silent skill set you need to get people to trust and like you quickly and easily. It is delivered in a convenient online format.

People do business with people they like…because they can!!!.

The Polished Professional allows you to learn the skill of polish right now…right where you sit…instantly from the privacy, comfort and convenience of your own computer.


Because each individual is different, it isn’t possible for us to say exactly how long the course will take YOU to complete. The program is taught via audios, videos and PDFs for your learning enjoyment.

This online course has won the Bronze Medal Award from the Brandon Hall Global Excellence in Learning Awards for online learning.


  • How to enhance your ability to make a trustworthy and positive first impression using the skills of a powerful personal presentation
  • Understand your center of power
  • The visual components of your professional savvy
  • The vocal components of your professional savvy
  • How to make people like you quickly
  • If your handshake is helping or hurting you
  • Business card savvy
  • How to work a room – networking
  • Your posture determines your confidence
  • How to make a powerful entrance
  • How to go beyond posture into having presence
  • How to be confident in any dining situation
  • How to connect with people quickly


  • Conscious and subconscious interactions of the first impression
  • Things that will make people like you or disregard you
  • What your handshake says about you
  • The difference between having good posture and having presence
  • The power of professional dress
  • The power of your voice
  • What people notice about you first
  • Why you really do not get a second chance to make a first impression
  • How you communicate
  • How to work a room with ease
  • American and Continental styles of dining
  • The nuances of a successful meeting over a meal

Module 1 – Personal Branding and First Impressions
How to use the visual impression to convey who you authentically are a in manner that elevates you above the crowd.

Module 2 – Communication Excellence
80% of the reason people do not get ahead in their jobs is due to the inability to communicate well. This is often because we are told to listen, but we are not taught to listen. Learn to be an excellent listener and how to communicate effectively for you to level-up in your professional life.

Module 3 – Successful Networking

Networking is an important way to connect with people and start to build rapport and relationship. Learn the secrets of how to confidently work a room, be a great conversationalist and have people like you easily and quickly.

Module 4 – The Million Dollar Meal

60% of business today is conducted out of the office and the most preferred way is over a meal. Dining is an important part of building relationships, as it is a time to bond with people. Enjoy entertaining a client or customer in a manner that shows your personal and professional savvy.

Module 4 is taught using the Professional Table Manners program. 

This is not a book or streaming video. It is a state of the art, interactive course that has audio and visual components that speak directly to you….with talking text, click and drag, question and action and an interactive place setting. Unlike a video that you just watch or a book you just read, this is a course that involves participation from you….as you learn more by doing than by watching. It is an achievement, because it is a course that you pass with a final test. Upon completion you will receive a certificate that is suitable for framing. The course may be repeated as often as needed.

Please Note: You can purchase this program with or without the dining program.

You will also receive three bonuses for investing in the program:

Bonus #1
Short Note on Gratitude…Writing the Business Thank-You Note E-Book

Bonus #2
Meeting with Success over a Meal – The Invitation E-Book

Bonus #3
The Art of Business Toasting E-book

A concise course written for business and individual use

  • Spend less time trying to find answers to your questions – Arm yourself with vital information and insights on learning that polish is a skill

You will be in the know

  • Do not miss important functions because you were afraid of embarrassing yourself or your company – Turn fear into confidence

Developed with a global award winning custom developer

  • It is user friendly, easy to navigate and understand – teaches you new competitive skills

Within a few seconds of ordering, you’ll be interacting with the course

  • Quick and easy access to the course for your utmost convenience

Fun interactive program

  • The program is audio, visual and tactile using all methods of interaction for maximum learning while keeping your attention – It’s a creative way to help fulfill your success

You will have the option to receive two certificates of completion: One for Module 4 – Professional Table Manners and one for the overall program

  • Proof of continuing education in the field of professional development that may be required by your company – Invest in your future

It can be repeated as often as needed

  • Do not worry if you have to stop and start as time allows. You can take this course as often as you like within the subscription period and the program remembers where you’ve been – Do not get left behind

You do not have to travel to take the course

  • Save time and money. Take the course anywhere where you can connect to the internet – Turn your unproductive time into time well spent

You do not have to schedule a class

  • Take the course at a time that is convenient for you – Flexible training option

Learn the American and Continental styles of dining

  • Feel confident entertaining American or International guests – Fine tune your social skills

Printable handouts for you to keep

  • After completion, you will have a concise ready for print reference for future use – Broadens your knowledge base

Instructions on how to use this course

  • You do not have to worry if you’ve never taken an online program – It’s easy!!

The ability to print the bonus e-books

  • You can print the e-books from your printer within seconds of ordering – quick, concise secrets for success

There is a certificate of completion for this program.

Polished Professional Online – $797.00

Polished Professional Online without the dining program- $497.00

Your investment includes the online program that consists of audio, videos, notebook pages, online dining tutorial (if applicable), suggested reading list and bonuses. This course is designed to be taken at your convenience at your computer, not an iPad or iPhone.

The password will be given to you upon purchase and will be good for four months.

The bigger question may be: What would happen if I did not invest in this course?

  • Feel free to touch base. We usually respond within 24 business hours. If you contact us over the weekend, please give us one full business day to respond.

You’ll be able to login to our eLearning Platform…
Our cutting-edge eLearning Platform is where you’ll be able to access all your online course materials.

This easy to use approach creates a friendly and fun environment for you to learn these important professional savvy skills.

Enrolling Now

Your Investment With Dining - $797.00
Your Investment Without Dining - $497.00

The Polished Professional Online Program is a four module learning series that will teach you the silent skill set you need to get people to trust and like you quickly and easily. It is delivered in a convenient online format.

People do business with people they like...because they can!

Without Dining Enroll ONLINE NOW!

Here is what our clients are saying

Why Choose Us?

South Carolina’s leading protocol and etiquette school and global award winner has helped thousands to gain the professionalism needed to advance by refining their social skills to achieve true success.  World-wide award winning, state-of-the-art online etiquette learning program enables you to rise above the competition.

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